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Legal

Terms & Conditions

These draft terms describe how HAKIM is intended to be used and the limits of the platform's role in healthcare.

Last updated · November 2026

01

About HAKIM

HAKIM is a healthcare technology platform designed to connect patients, doctors, clinics, and pharmacies. The platform supports digital prescriptions, medical records, appointment booking, queue tracking, and medication reminders.

HAKIM is not a medical provider. It does not diagnose, treat, or prescribe medicine, and it does not provide emergency medical services.

02

Accounts and responsibilities

Users are responsible for providing accurate account information and for keeping their credentials secure. Healthcare professionals and pharmacies are responsible for the clinical and professional information they enter or act on through the platform.

Access may be limited or suspended where necessary to protect patients, comply with applicable law, or maintain the security of the service.

03

Prescriptions and medical information

Electronic prescriptions are intended to communicate structured medication information between authorized parties. A prescription remains subject to the professional judgment of the prescriber, applicable regulations, and the dispensing decisions of a licensed pharmacy.

Medical records, results, and reminders are tools to support care coordination. They should not be treated as a complete medical history or as a substitute for advice from a qualified healthcare professional.

04

Emergency situations

Do not rely on HAKIM as your first contact in an emergency. In a medical emergency, contact local emergency services immediately. The Emergency Medical Passport is designed to make recorded information easier to access; it does not guarantee an emergency response or a medical outcome.

05

Acceptable use

  • Do not access accounts or medical information without authorization.
  • Do not misuse, alter, or fabricate prescriptions or medical records.
  • Do not interfere with the security or availability of the platform.
  • Use the platform in compliance with applicable healthcare and privacy laws.
06

Availability and changes

Features may be added, changed, or made unavailable as the product develops. The final terms should describe service levels, maintenance, and support arrangements where applicable.

These draft terms should be reviewed by qualified legal counsel and adapted to the operating entity and governing law before launch.

07

Contact

Questions about these terms can be directed to the contact channel published at launch. This draft currently uses the placeholder hello@hakim.example.