Privacy Policy

This policy is intended to describe how HAKIM approaches information shared by patients, doctors, clinics, and pharmacies using the platform. It is a draft prepared for the HAKIM website and should be reviewed and finalized before the product is publicly launched.

The HAKIM app itself may present an updated policy at the time of registration or account use. Where a product notice differs from this page, the product notice should control.

• Profile information such as name, contact details, and account credentials.
• Health information a patient chooses to add, including blood type, allergies, chronic conditions, and emergency contacts.
• Prescriptions, appointment details, clinic queue information, and medication reminders.
• Medical records and results that are made available through connected labs, radiology services, or healthcare providers.
• Technical information needed to operate and secure the service.

Information is intended to support the healthcare functions a user requests — for example, creating and sharing a prescription, booking or managing an appointment, following a clinic queue, or accessing a medical record.

HAKIM is not intended to replace professional medical judgment, emergency services, or direct communication with a healthcare provider.

A patient's information may be shared with the doctors, clinics, pharmacies, or laboratories involved in their care when the patient uses features that require that exchange. The exact permissions and consent flows should be documented in the final product policy.

HAKIM does not sell patient medical information. Any service providers involved in operating the platform should be bound by appropriate confidentiality and data protection obligations.

The platform is designed around privacy and controlled access to patient data. Security measures, retention periods, and access controls should be finalized and described here before launch.

Patients should protect their account credentials and report suspected unauthorized access promptly.

Subject to applicable law and the clinical record requirements that apply to healthcare providers, users should be able to review, update, or request deletion of their information, and to manage the permissions they grant.

The final policy should explain the specific process for exercising these choices and the contact channel for privacy requests.

Contact details for privacy questions are placeholders on this draft site. Before launch, replace them with an official privacy contact and a documented response process.

Current placeholder: hello@hakim.example